Is Arbitration The Right Way To Settle Consumer Disputes?

Consumers purchase products with the belief that the item will work as advertised. Unfortunately, it is not uncommon for consumer products to be designed, manufactured or packaged incorrectly, leading to defects. When this happens, it is wise to contact a knowledgeable lemon law attorney for guidance regarding your best course of action.

When confronted by a disgruntled consumer, many manufacturers will suggest that the matter be handled through arbitration. It is important to remember that the California Lemon Law contains no requirement for disputes to be handled in an arbitration setting. At The Law Offices of Hutchens & Hutchens, we strongly advise our clients not to proceed through arbitration. In this method of dispute resolution, the manufacturer has essentially "stacked the deck" in its favor. It will hire from its approved list of arbitrators who will, intentionally or not, err on the side of the manufacturer. By hiring a skilled lawyer, you can rest assured that your best interests will always be our priority.

Is Arbitration Right For You?

As experienced Los Angeles defective products attorneys, we can understand the allure of settling a dispute through arbitration. It is an opportunity for two parties to come together to discuss a problem and work toward a satisfactory conclusion. In many instances, however, car manufacturers or other makers of defective products are able to select the arbitrator for these matters. This can lead to an atmosphere of preferential treatment rather than the neutral third-party arbitrator who is desired.

Contact Our Firm

If you have further questions regarding arbitration and California Lemon Law, we invite you to contact The Law Offices of Hutchens & Hutchens to schedule a free consultation. We can be reached by calling 800-608-2510 or by completing our online contact form. We will advance all legal costs through the duration of your case, and offer services in both English and Spanish.